Taking and Lodging Rental Bonds: A Landlord's Guide

Everything you need to know about collecting, lodging, and managing rental bonds across Australia and New Zealand — including timeframes, requirements, and direct links to bond authorities.

What is a Rental Bond?

A rental bond (also called a security deposit in some jurisdictions) is money paid by the tenant at the start of a tenancy to protect the landlord against unpaid rent, damage beyond normal wear and tear, or other breaches of the tenancy agreement.

Bond money must be lodged with your state, territory, or national bond authority — you cannot simply hold it in your own account. This protects both parties and ensures funds are available when needed.

How Much Bond Can You Take?

Bond limits vary significantly by jurisdiction. Most Australian states limit bond to 4 weeks' rent, but there are important exceptions.

For a detailed breakdown including prepaid rent, check out Mint's Bond & Prepaid Rent Calculator.

When to Take the Bond

Bond is typically paid before the tenant moves in or on the day the tenancy agreement is signed. Common practice is to collect bond, prepaid rent, and the first rental payment before handing over keys.

Best practice timing:

  • Bond and prepaid rent due before or at lease signing
  • Keys handed over only after cleared funds received
  • Bond lodged with authority within required timeframe (see below)
  • Receipt provided to tenant immediately upon payment

Where and How to Lodge the Bond

You must lodge the bond with the relevant government authority for your jurisdiction. Each authority provides online lodgement portals that are straightforward to use. Below are the timeframes, requirements, and direct links for each jurisdiction.

Lodgement Timeframes by Jurisdiction

Queensland (QLD)

Timeframe: Within 10 days of receiving bond

Lodge with the Residential Tenancies Authority (RTA). Both parties receive confirmation once lodged. Penalties apply for late lodgement.

Lodge Bond (RTA) →

New South Wales (NSW)

Timeframe: Within 10 days of receiving bond

Lodge with NSW Fair Trading. Online lodgement is fast and provides instant confirmation to both parties. Paper forms still accepted.

Lodge Bond (Fair Trading) →

Victoria (VIC)

Timeframe: Within 10 days of receiving bond

Lodge with the Residential Tenancies Bond Authority (RTBA). You'll need tenant details, property address, and lease start date. Confirmation sent by email.

Lodge Bond (RTBA) →

South Australia (SA)

Timeframe: Within 2 weeks (landlords) or 4 weeks (registered agents) of receiving bond

Lodge with Consumer and Business Services (CBS) using Residential Bonds Online (RBO). Late lodgement may result in inability to make a claim against the bond and potential fines.

Lodge Bond (CBS SA) →

Western Australia (WA)

Timeframe: Within 14 days of receiving bond

Lodge with the Bond Administrator. Online lodgement available 24/7. Tenant must also sign the bond form confirming the amount.

Lodge Bond (WA) →

Tasmania (TAS)

Timeframe: Within 10 working days of receiving bond

Lodge with the Rental Deposit Authority (MyBond). Online portal required for lodgement and tracking.

Lodge Bond (CBOS TAS) →

Northern Territory (NT)

Timeframe: Within 10 days of receiving bond

Lodge with NT Consumer Affairs. Electronic lodgement available. Both landlord and tenant receive notification once lodged.

Lodge Bond (NT Consumer Affairs) →

Australian Capital Territory (ACT)

Timeframe: Within 10 days of receiving bond

Lodge with ACT Revenue Office (Rental Bonds). Online lodgement is mandatory. Interest earned on bonds is paid to the tenant.

Lodge Bond (ACT Revenue) →

New Zealand (NZ)

Timeframe: Within 23 working days of receiving bond

Lodge with Tenancy Services (Bond Centre). Online lodgement available. Both landlord and tenant must confirm bond details.

Lodge Bond (Tenancy Services) →

What Information You'll Need to Lodge

Most bond authorities require similar information. Have these details ready before starting the lodgement process:

  • Property address: Full street address including postcode
  • Landlord details: Full name, postal address, phone number, email
  • Tenant details: Full legal name(s), contact information for all tenants listed on the lease
  • Bond amount: Exact amount paid (must match what tenant paid)
  • Weekly rent: Amount of rent per week
  • Lease start date: Date tenancy commenced
  • Payment method: How bond will be paid to the authority (usually bank transfer, credit card, or cheque)

What Happens After You Lodge?

Once you've lodged the bond:

  1. Confirmation sent: You and the tenant will receive confirmation (usually by email or mail) that the bond has been lodged.
  2. Bond held: The authority holds the bond in trust for the duration of the tenancy.
  3. Refund process: When the tenancy ends, you can either agree to a full refund to the tenant, or submit a claim if there's damage or unpaid rent.

Bond refunds typically require both parties to agree on the distribution. If there's a dispute, either party can apply to the relevant tribunal for a decision.

Common Mistakes to Avoid

Don't do this:

  • Hold bond yourself: This is illegal in most jurisdictions and can result in fines
  • Lodge late: Missing deadlines can mean you can't claim against the bond later
  • Take more than allowed: Excessive bond can be challenged and refunded by tribunals
  • Forget to provide receipts: Required by law and prevents disputes
  • Mismatch names: Tenant names must match their ID and the lease exactly

Making a Claim Against the Bond

If there's unpaid rent, damage beyond fair wear and tear, or other breaches at the end of the tenancy, you can make a claim against the bond through the same authority where you lodged it.

Key points about bond claims:

  • Evidence is essential: Photos, receipts, quotes, invoices, and inspection reports are critical
  • Fair wear and tear: You cannot claim for normal deterioration due to regular use and time
  • Cleaning standards: Must match entry condition; professional cleaning can only be required if property was professionally cleaned at entry
  • Tenant must agree or dispute: If tenant disputes your claim, it goes to tribunal
  • Timeframes matter: Most jurisdictions have strict timeframes for making claims after tenancy ends

For detailed guidance on end-of-lease inspections and documenting condition, see Mint's Entry Condition Report guide.

Mint's Takeaway

Bond lodgement is a legal obligation, not an optional extra. Lodge on time, keep accurate records, and make sure all details are correct from day one.

  • Set a reminder: Lodge bond within the required timeframe for your jurisdiction (as short as 10 days)
  • Keep records: Save confirmation emails, receipts, and all bond correspondence
  • Use online portals: Faster, easier, and provides instant confirmation for both parties
  • Document condition: Complete a thorough entry condition report at the start to support any future claims
  • Communicate clearly: Make sure tenants understand when and how bond will be refunded

Mint automates bond tracking, sends lodgement reminders, and stores all your receipts and confirmations in one place — so you never miss a deadline.

Related guides

Check out Mint's guide here for the next step: