Mint gives you a clean, structured way to communicate with tenants without sharing your number, opening your inbox, or blurring boundaries. Mint’s professional interface keeps everything organised, traceable, and businesslike.
Tenants never receive your phone number or a direct messaging channel. All communication flows through Mint’s structured system, so you stay protected from late‑night texts, emotional messages, or casual chat that makes things feel too mate‑y. Mint provides a professional frontage that keeps the relationship friendly but appropriately arms‑length.
Tenants submit enquiries through dedicated forms — maintenance requests, general questions, upgrade requests, and more. Each form captures the right details upfront, including photos and context, so you always get clear, actionable information without vague messages or back‑and‑forth clarification. Every request becomes a clean, trackable thread inside Mint.
Mint handles the formal stuff for you. Depending on your settings, tenants automatically receive shared bill notifications, rent overdue notices, entry notices, maintenance updates, approval or rejection messages, and follow‑up requests. You stay in control of the tone and timing, but Mint does the heavy lifting — ensuring everything is compliant, consistent, and documented.
Lease agreements, renewals, extensions, and notices all live inside Mint. You and your tenant can view the current contract, see key dates, and stay aligned without email chains or lost PDFs. Everything is stored, timestamped, and easy to reference.
Bond receipts and lodgement details are saved directly in the tenant’s profile. You always have a clear record of what was lodged, when, and for how much — perfect for transparency, disputes, or end‑of‑lease processes.
Mint brings every thread together into a single, organised view. Messages are sorted by category — General, Finances, Maintenance, Inspections — and logged by date, so you can quickly see what’s new, what’s resolved, and what needs attention. No inbox chaos. No missed messages. No chasing. Just calm, structured communication.
Mint keeps the relationship respectful, clear, and businesslike. Tenants interact with a polished interface that feels official — not like they’re messaging a mate. You stay in control, boundaries stay intact, and everything is documented automatically.
No. Tenants never see your phone number or get a direct chat. All communication flows through Mint’s structured system, keeping things professional, calm, and appropriately arms‑length — no late‑night texts, no emotional messages, no blurred boundaries.
Tenants use dedicated forms for maintenance, general questions, upgrades, and more. Each form captures the right details upfront — including photos and context — so you always receive clear, actionable information without vague messages or endless clarification. Every request becomes a clean, trackable thread inside Mint.
Yes. Based on your preferences, Mint automatically sends shared bill notifications, rent overdue notices, entry notices, maintenance updates, approval or rejection messages, and follow‑up requests. You stay in control of tone and timing, while Mint handles the admin and keeps everything compliant and documented.
Yes. Lease agreements, renewals, extensions, and notices all live inside Mint. You and your tenant can view the current contract, see key dates, and stay aligned without email chains or lost PDFs. Everything is stored, timestamped, and easy to reference.
Bond receipts and lodgement details are saved directly in the tenant’s profile. You always have a clear, timestamped record of what was lodged, when, and for how much — perfect for transparency, disputes, or end‑of‑lease processes.
Mint brings every thread together into one clean screen. Messages are sorted by category — General, Finances, Maintenance, Inspections — and logged by date, so you can instantly see what’s new, what’s resolved, and what needs attention. No inbox chaos, no missed messages, no chasing.
Mint acts as a polished, neutral buffer between you and your tenant. They interact with a clean, official‑feeling interface — not your personal number — so boundaries stay intact, communication stays respectful, and everything is documented automatically.